About Us

How can B.E.T help with my business?

B.E.T provides knowledge, self-assessments and ready to use tools & templates across the main functions of a business. Through a self-diagnostic approach, this will assist the business owner to grow, improve and transform their business.

Which Internet browser is compatible with B.E.T?

B.E.T is compatible with all browsers however we recommend using Google Chrome for the best user experience.

How do I reset my password?

Please follow the “Forgot Your Password?” link to reset your password.

Are my payments secure?

Yes! We have partnered with Payment Gateway providers who are secure and reputable.

Is the subscription price per year?

Yes, the cost is for an annual subscription.

Is the B.E.T platform accessible 24/7?

Yes, the platform is accessible 24/7 for the duration of the user’s chosen subscription period.

What devices is B.E.T compatible with?

B.E.T is compatible with any PC, Desktop, Laptop, Tablet and Smartphone. B.E.T is web based, therefore an internet connection is required to gain access to it.

Is B.E.T customisable?

Yes, it is. Should your organisation require a customised platform, please contact us to discuss your requirements.

How do we get more info about B.E.T?

Please visit www.yvrbet.com for an overview of the platform.

Who qualifies for the use of B.E.T?

B.E.T can be used in any type or size of business within any sector - start-up to SME level business or larger businesses where alignment of messaging is needed.

Will there be content updates to the B.E.T platform?

B.E.T has been designed to address the key functions within a business and will be updated continuously. Should you have suggestions on additional content, please don’t hesitate to reach out to us to share your thoughts!

Can anybody purchase a subscription to B.E.T?

Yes! B.E.T can be purchased by anyone who has or intends to commence their entrepreneurial journey!

How do I make use of the Toolbox?

Please refer to our comprehensive “How to” guide which will advise you on this.

How do I use the “My Business Overview” tab?

Please refer to our comprehensive “How to” guide which will advise you on this.

Where does the content on the B.E.T platform come from?

The content is derived from leading global business schools as well as from over 20yrs of various industry experience in top tier organisations.

Should you require further information or assistance, please Contact us!

Terms & Conditions (referred to in this document as “the/these Terms”):

This document sets out the Terms of Adsol Inc,, registration number 72803868, a private corporation duly incorporated in terms of the laws of the State of Illinois, with address 200 East Randolph Street, Suite 5100-38 Chicago IL 60601 (“B.E.T” or “We” or “Us”), pertaining to the access and use of the information, products, functions, reports (“the Services”) provided on the B.E.T (“Platform”).

Our Relationship with you

1. We will provide access to the Platform and perform the Services using reasonable professional skill and care.
2. We will provide the Services to you as an independent contractor and not as your employee, agent, partner or in a joint venture capacity. Neither you, nor we, have any right, power or authority to bind the other.
3. We may subcontract certain of the Services to other service providers, which may deal with you directly. However, we alone, will be responsible for the Services in terms of our Agreement and/or these Terms.
4. We will not assume any management responsibilities in connection with the Services. We will not be responsible for the use or implementation of the action plans generated; any tools or templates completed by the user; or information inputted into the Platform (“Output”) of the Services.

Responsibilities

5. You must assign a qualified person where applicable to oversee the Services. You are responsible for all management decisions relating to the Services; the use or implementation of the Output of the Services; and for determining whether the Services are appropriate for your purposes.
6. You must provide (or cause others to provide) to Us, promptly, the information and resources that we reasonably require to perform the Services, if need be.
7. You warrant that, to the best of your knowledge, all information provided by you or on your behalf (“Client Information”) will be accurate and complete in all material respects. Furthermore, you warrant that the provision of Client Information to Us will not infringe any copyright or other third-party rights.
8. We will rely on Client Information made available to Us and, unless We expressly agree otherwise, We will have no responsibility to evaluate or verify such information.
9. You shall be responsible for your personnel’s compliance with your obligations under Our Agreement and/or these Terms.

Reports

10. Any information, advice, recommendations or other content of any reports, presentations or other communications we provide under our Agreement and/or these Terms (“Reports”), other than Client Information, are for your internal use only..
    
    An “Affiliate” of an entity (for the purpose of our Agreement and/or these Terms) shall mean an entity or individual that controls, is controlled by, or is in a direct or indirect relationship with the first entity, and "control" means the ability to direct the policies or operations of an entity, whether by contract, ownership of equity interests, or otherwise.
11. You may not disclose a Report (or any portion or summary of a Report,) externally (including to your Affiliates), or refer to Us or to any other person, incorporated or not, in connection with the Services, except:
    • (a) to your lawyers (subject to these disclosure restrictions), who may review it only in connection with advice relating to the Services;
    • (b) to the extent, and for the purposes, required by law and you will promptly notify Us of such legal requirement to the extent you are permitted to do so);
    • (c) to other persons (including your Affiliates) with our prior written consent (which shall not be unreasonably withheld), who may use it only as we have specified or with our express consent; or
    • (d) to the extent it contains Tax Advice.

    If you are permitted to disclose a Report (or a portion thereof), you shall not alter, edit or modify it from the form We provided to you.

12. You may incorporate into documents that you intend to use our summaries, calculations or tables based on Client Information contained in a Report, but not Our recommendations, conclusions or findings. You must assume sole responsibility for the content of these documents and you must not refer to Us in connection with them.

Limitation of liability

13. You (and any others for whom Services are provided) may not recover from Us, in contract or delict or any other cause of action, under statute or otherwise, any amount with respect to loss of profit, data or goodwill, or any other consequential, incidental, indirect or special damages in connection with claims arising out of our Agreement or otherwise relating to the Services, whether or not the likelihood of such loss or damage was contemplated.
14. You (and any others for whom Services are provided) may not recover from Us, in contract or delict or any other cause of action, under statute or otherwise, aggregate damages in excess of the fees actually paid for the Services that directly caused the loss in connection with claims arising out of our Agreement and/or these Terms or otherwise relating to the Services.
15. With the exception of liability for death or personal injury, or loss resulting from our fraud, or any other liability for which restriction or exclusion is prohibited by law, our liability for the aggregate of all claims arising out of or in connection with this engagement in respect of breach of contract or breach of duty or fault or negligence or otherwise (collectively referred to herein as “fault”) shall be no more than that proportion of the loss or damage (including interest and costs) suffered by you, which is ascribed to us by a court of competent jurisdiction or arbitrator allocating proportionate responsibility to us, having regard to the contribution to the loss or damage in question by you or any other person based upon relative degrees of fault; its being a term of this engagement that the provisions of Section 1 of the Apportionment of Damages Act, 1956 will apply to all claims between us. “Fault” and “loss or damage” as used herein shall, respectively, be deemed to fall within the meanings of “fault” and “damage” as contained in section 1 of the Apportionment of Damages Act, 1956. For the purposes of assessing the contribution to the loss and damage in question of any other person pursuant to the preceding paragraph, you and We agree that no account shall be taken of any limit imposed or agreed on the amount of liability of such person by any agreement (including any settlement agreement) made before or after the loss and damage in question occurred.
16. You must make any claim relating to the Services or otherwise under our Agreement no later than six (6) calendar months after you become aware (or ought reasonably to have become aware) of the facts that give rise to your claim, and in any event, regardless of the knowledge, by no later than one year after the date of any alleged breach of contract, delictual act or omission, or any other act or omission giving rise to a cause of action. This expressly overrides any statutory provision that would otherwise apply, unless such statutory provision cannot be overridden.
17. You may not make a claim or bring proceedings relating to the Services or otherwise under our Agreement or these Terms against Us or any of our Affiliates.
18. We will require proof of your claim as well as the date when you became aware of such claim.

Indemnity

19. To the fullest extent permitted by applicable law, regulations and relevant rules of conduct you shall indemnify Us against all claims by third parties (including your Affiliates and lawyers) and resulting liabilities, losses, damages, costs and expenses (including reasonable external and internal legal costs) arising out of the third party’s use of or reliance on any Report (including Tax Advice) disclosed to it by or through you or at your request. You shall have no obligation hereunder to the extent that We have specifically authorized, in writing, the third party’s reliance on the Report.

Intellectual Property Rights

20. We may use data, software, designs, utilities, tools, models, systems and other methodologies and know-how (“Materials”) that we own in performing the Services. Notwithstanding the delivery of any Reports, We retain ownership of all intellectual property rights in the Materials (including any improvements or knowledge developed while performing the Services), and in any working papers compiled in connection with the Services (but not Client Information reflected in them).
21. Upon payment for the Services, you may use any Materials included in the Reports, as well as the Reports themselves as permitted.
22. Any amendments needing to be made to the content on the Platform can only be made with our express permission; and We will not take responsibility for another service provider modifying the Platform in any way. Should the Platform be modified by another vendor for whatever reason, We will immediately terminate the service and all monies outstanding become payable immediately to Us.

Confidentiality

23. Except as otherwise permitted by our Agreement and/or these Terms, the Parties may not disclose to any third parties the contents of our Agreement and/or these Terms or any information (other than Tax Advice) provided by or on behalf of the other that ought reasonably to be treated as confidential and/or proprietary. Either of the Parties may, however, disclose such information to the extent that it:
    • (a) is or becomes public other than through a breach of our Agreement and/or these Terms;
    • (b) is subsequently received by the recipient from a third party who owes no obligation of confidentiality to the disclosing party with respect to that information;
    • (c) was known to the recipient at the time of disclosure or is thereafter created independently;
    • (d) is disclosed as necessary to enforce the recipient’s rights under our Agreement and/or these Terms; or
    • (e) must be disclosed under applicable law, legal process or professional regulations.
24. Either of the Parties may use electronic media to correspond or transmit information and such use will not in itself constitute a breach of any confidentiality obligations under this Agreement and/or these Terms.
25. Subject to applicable law, we may provide Client Information to other firms, and external service providers (“Service Providers”) who may collect, use, transfer, store or otherwise process it (collectively “Process”) in various jurisdictions in which they operate for purposes related to:
    • the provision of the Services;
    • complying with regulatory, and legal obligations to which we are subject;
    • conflict checking;
    • for risk management and quality reviews; and for
    • our internal financial accounting, information technology and other administrative support services (collectively “Processing Purposes”). We shall be responsible for maintaining the confidentiality of Client Information regardless of who Processed such Information on Our behalf.

Data Protection

26. You warrant that you have the authority to provide Personal Information to us in connection with the performance of the Services and that any Personal Information provided to Us has been Processed in accordance with applicable law.

Fees and Expenses Generally

27. Payment of B.E.T is due on the selection of subscription period and is inclusive of taxes.
28. If a monthly payment method is chosen, payment is in advance and due on the 1st of every month, to provide access to B.E.T for that month, for the period of the subscription plan chosen.
    
    We may charge additional professional fees if events beyond our control (including your acts or omissions) affect Our ability to perform the Services as originally planned or if you require Us to perform additional tasks.
29. You may upgrade your subscription at any time and pay the full value of the upgraded service however, if you were to request a downgrade to your subscription, this won’t warrant any refund for the difference in subscription prices.
30. If We are required by applicable law, legal process or government action to produce information or personnel as witnesses with respect to the Services or our Agreement and/or these Terms, you shall reimburse Us for any professional time and expenses (including reasonable external and internal legal costs) incurred to respond to the request, unless we are a party to the proceeding or the subject of the investigation.

Force Majeure

31. Neither you nor We shall be liable for breach of the Agreement and/or these Terms (other than payment obligations) caused by circumstances beyond your or our reasonable control.

Term and Termination

32. This Agreement applies to the Services whenever performed (including before the date of this Agreement).
33. This Agreement shall terminate on the completion of the Services. Either Party may terminate this Agreement, or any particular Service/s, earlier upon sixty (60) days’ written notice to the other. In addition, We may terminate this Agreement, or any particular Service/s, immediately, upon written notice to you, if We determine that we can no longer provide the Service/s in accordance with applicable law or professional obligations.
34. Should there be a request for cancellation, any refund due will be based on the following criteria:
    • If the refund is requested within the first 6 months of the subscription, no refund applicable.
    • If the refund is after 6 months of the subscription being active, a 20% refund will be paid to the subscriber pro-rata for the period used & remaining and subscription immediately terminated.
    • No refunds will be provided on promotions, corporate or any volume deals/subscriptions.
35. If a payment is in arrears for more than 7 days after payment is due, access to the platform will be revoked until such time payment has been received.
36. Our respective confidentiality obligations under our Agreement and/or these Terms shall continue indefinitely.
37. You shall repay to B.E.T on demand all costs which B.E.T incurs as a result of your failure to comply with the Terms and Conditions of this Agreement or any termination hereof, which may include (and not limited to) –
    • costs in connection with tracing you;
    • all legal costs on the attorney client scale;
    • collection commission that may legally be recovered from you by B.E.T’s attorneys or collection agents on amounts collected;
38. To the extent that it is appropriate, the provisions of clause 37 above applies reciprocally to you, read with the necessary changes.
39. The provisions of our Agreement and/or these Terms that give either of the Parties rights or obligations beyond the Agreement’s termination shall continue indefinitely following the termination of this Agreement.

Governing Law and Dispute Resolution

40. Our Agreement, and any non-contractual matters or obligations arising out of our Agreement or the Services, shall be governed by, and construed in accordance with, the laws of South Africa.
41. Except as otherwise expressly provided, any dispute relating to our Agreement and/or these Terms or the Services shall be subject to the exclusive jurisdiction of the South African courts, to which each of the Parties agrees to submit for these purposes. The Parties may, by agreement, refer any dispute hereunder to arbitration in accordance with the Arbitration Act 42 of 1965.

Miscellaneous

42. Our Agreement and/or these Terms constitutes the entire agreement between the Parties as to the Services and the other matters it covers, and supersedes all prior agreements, understandings and representations with respect thereto, including any confidentiality agreements previously delivered.
43. Both Parties may execute our Agreement and/or these Terms as well as any amendments to it by electronic means, including by way of ticking tick boxes on our Platform which shall be binding upon you, and each of the Parties may sign a different copy of the same document. Both Parties must agree in writing to modify this Agreement hereunder.
44. Both Parties represent that the person agreeing to these Terms is expressly authorised to execute these Terms and to bind such Party to its provisions. You represent that your Affiliates and any others for whom Services are performed shall be bound by the provisions of these Terms.
45. You agree that We may, subject to professional obligations, act for other clients, including your competitors.
46. Neither Party may cede or assign any of our rights, obligations or claims under these Terms.
47. Neither Party may use or reference the other’s name, logos or trademarks without prior written consent, provided that We may use your name publicly to identify you as a client, but only in connection with specific Services.
48. We may not be held liable for any incorrect language translations on the platform which includes but is not limited to paragraphs and their meanings in various context, etc.
49. We may not be held liable for currency fluctuations on the advertised price and the final price you pay when finalising payments. The final price payable is determined at the spot rate of your respective currency and is all dependent on the payment gateway used to finalise your transaction.
50. We may not be held liable for the price of the different subscriptions increasing or decreasing during your subscription period. This is determined by currency fluctuation and we may, at any time, amend our plan types to suit market needs and various marketing campaigns we may have.
51. B.E.T will not be held responsible for the information provided in any form and not limited to the dashboarding, templates or any other analysis. Please ensure these are correctly adapted for your specific region and requirements.
52. B.E.T will not be liable for any information, services, etc. provided by any third-party sites or mentioned on the B.E.T platform.

Overview

This Privacy Policy describes the privacy practices which Business Enabling Toolbox (Pty) Ltd (“B.E.T”, “We” or “Us”) follows in relation to “B.E.T” or the “Platform”.

Changes to this Platform may occur, from time to time, and the onus is upon you, from time to time, to review the privacy and cookie policy of the Platform for any changes. Should there be any major changes that would impact your Personal Information stored or processed, B.E.T will communicate to you by the method you used when signing up on to the Platform i.e. your registration email address. Should you have ticked the tick boxes relating to the Privacy and Cookie Policy and you continue using the Platform thereafter, this constitutes acceptance of B.E.T’s Privacy and Cookie policy.

B.E.T takes your privacy seriously and is committed to protecting your personal information. We use the personal information that we collect and process from you in accordance with this and the applicable privacy policy in your region.

We use and secure any personal information that you provide us when using our Services. This Privacy and Cookie policy has been inserted and implemented in order to ensure your safety and assure you that we take your privacy seriously.

It also provides you with Our details, should you wish to contact Us about anything contained in this Privacy and Cookie policy. This Policy also informs you of your rights and choices with respect to your Personal Information or provides answers to questions you may have in relation to the processing of your Personal Information.

Platform Management

B.E.T will be the entity that will be managing the Platform. The personal information that you share on the Platform may be shared with other active users of B.E.T and associates of B.E.T that have been and are directly involved in the design and implementation of the Platform.

The Services B.E.T provides through the Platform is a voluntary platform within which users can obtain relevant information about how to run and manage their business/es. We need to collect and process your personal information in order to perform monitoring and evaluation as per our obligations to you as part of the B.E.T services.

What type of Personal Information do we collect on the Platform?

“Personal Information” when used in this policy means information that can identify you as an individual. By “Personal Information” we do not mean general, statistical, aggregated, de-identified or special personal information.

The Platform may collect certain information about your visit, such as the name of the Internet Service Provider (“ISP”) and the Internet Protocol (“IP”) address you use to access the internet and the Platform; the date, time and duration of such access and the internet address from which you connected to the Platform. This information is used to assist us in improving the Platform, analysing trends and administering the Platform.

B.E.T may use, via the Platform, cookies and tracking technologies. This information is useful in collecting information such as browser type and operating system, tracking the number of visitors to the Platform and how users use the Platform. Personal information cannot be collected via cookies or other tracking technologies or systems; however, cookies may be associated with previously provided personal information. This information may be shared with other parties, according to law and this policy. You may amend your cookie settings on your browser, should you wish to do so.

When you use the Platform, we collect information relating to you and your use of our services from a variety of sources. These are listed below:

Registration information. You need a Platform account before you can use the Services. When you register, we may collect personal information such as, but not limited to your name, telephone number, business name, country, industry and e-mail address.

Billing Information. If you make a payment to us, we require that you provide your billing details, such as name, e-mail address and financial information, corresponding to your selected method of payment (e.g. credit card number, expiry date, CVV number or a banking account number). If you provide such billing information, we will regard that as the location of the account holder.

Monitoring of Users’ use of the Platform. To the extent permitted by law, B.E.T may monitor your use of the Platform, including by using geo-location, User’s Inputs, Local Storage Objects (“LSOs”) and other tools and systems. The information gathered through these processes may also be collected and processed. By accepting our Privacy and Cookie Policy, you agree that your geo-location may be collected via GSM Network Technology and other methods, where appropriate. Therefore, you warrant that your cellular telephone details are correct and that you are the legal owner thereof. This will be deemed as written consent in terms of section 12 of the Electronic Communications and Transactions Act 25 of 2002 (“ECTA”) and similar legislation in your region, that such information may be collected by us.

Passwords. Your password length for the Platform is stipulated when registering. Passwords are not stored in our database and should you forget your password, you may reset this by selecting the “Forgot Password” link where a unique authorisation link is sent to you in an email and cannot be re-used for password resetting.

Other data you intentionally share. We may collect your Personal Information if you submit it to us in other contexts such as the business directory on the Platform for other active users to connect with you.

Special Personal Information

B.E.T does not intentionally collect special personal information and it is not B.E.T’s intention to use such information on the Platform. Special personal information is personal information concerning –

• religious or philosophical beliefs, race or ethnic origin, trade union membership, political persuasion, health or sex life or biometric information; or
• criminal behavior to the extent that such information relates to –
  • the alleged commission of an offence; or
  • any proceedings in respect of any offence allegedly committed or the disposal of such proceedings.

How do we use the personal information we collect?

We use your Personal Information only for the purposes detailed within this Privacy Policy. We may use your Personal Information to provide our Services to you, for reporting purposes and after subscribing, to display your information in our active user B.E.T directory which is visible to other B.E.T users. Feature descriptions will be clearly visible on the Platform or a page thereon.

We may use your Personal Information internally to monitor, maintain and improve our Services and features. This directly benefits you, as we are able to provide a more-improved offering by virtue of collecting your personal information.

To enforce our Terms and Privacy Policy.

To update our records about you.

For internal record-keeping purposes.

To prevent potentially or actual illegal activities and contraventions of the Terms and privacy policy, e.g. to screen for and prevent undesirable or abusive activities.

To contact you. We may, if need be, send you communications related to our Services, service announcements, billing-related matters, changes to our Services, policies or terms, and a welcome e-mail when you first register. You cannot opt-out of these communications as they are for your benefit and are required in order for us to perform our Services. Should we not contact you, the onus is upon you to review the Privacy Policy and Terms, as amended from time to time, to ensure you are familiar with these.

To respond to legal requests and prevent harm. We are required by law to provide Personal Information to any government authorities in terms of legal requests made by them.

For how long do we keep your Personal Information?

Unless there is a specific legal requirement requiring us to keep your Personal Information for longer, we will not keep your information for longer than is necessary for the purpose for which the information was collected or in terms of the law. As soon as reasonably possible after completing this purpose or after being requested to do so, B.E.T will destroy, delete and/or de-identify a record relating to a user’s personal information.

With whom do we share or disclose your information?

We disclose your information in terms of the purpose for which it was collected.

According to law, we are required to protect your Personal Information, unless requested by a relevant government authority.

When and where else do We use your Personal Information?

Data retention

If you stop using the Platform and do not remove your Personal Information from the Platform, such Personal Information will be deactivated (in accordance with the law) from the Platform and not visible to other B.E.T users, unless it forms part of B.E.T’s purpose and for as long as the Personal Information is required to perform such purpose.

How can you manage your privacy settings?

By managing your security settings on your web browser.

Security

B.E.T is committed to making sure that your Personal Information is kept secure. B.E.T has put in place the appropriate technical, physical, administrative and managerial measures to safeguard your Personal Information. B.E.T employees and associates are obliged to respect your confidentiality and that of your Personal Information. The systems B.E.T uses to safeguard your Personal Information make use of reasonably secure data transmission and storage protocols and technologies to reasonably protect your Personal Information and prevent unauthorised disclosure of your Personal Information; and for its maintenance and integrity. These protocols and technologies’ implementation are essential to B.E.T’s running of the Platform efficiently and effectively. If you do not approve of B.E.T’s incorporating such protocols and technologies, you are advised to refrain from using our Platform and to delete your profile from the Platform.

B.E.T will inform you (in writing by email, physical address, postal address, placed prominently on the Platform, published in news media, or as may be directed by the Information Regulator, as determined by law and regulation, as the case may be) and the Regulator (in writing, if there has been a breach of B.E.T’s security relative to your Personal Information), as soon as reasonably possible after such a breach, where there is reasonable grounds to believe that your Personal Information has been accessed or acquired by any unauthorised person, unless your identity cannot be established.

Contact us

If you have questions or concerns regarding alleged breach of privacy law, please Contact us.

After completing this module you will be able to:

• Understand finance concepts, measures and controls that should be used in your business;
• Describe how key concepts are calculated;
• Identify the key financial statements and what they are used for;
• Learn how to analyse your business financial statements;
• Recognise the opportunities for improvement to grow your business sustainably.

After completing this module you will be able to:

• List the inputs needed for a leadership and people strategy
• Recognise the opportunities for improvement to grow your organisation sustainably through engaged people
• Identify leadership characteristics and capabilities that need to be built in your organisation
• Describe the change management process needed for your organisation
• Complete a self-diagnostic tool that will guide your focus to improve the leadership and people management of your organisation
• Use the relevant tools to improve your strategy creation and execution

After completing this module you will be able to:

• Understand components of a strategy and how to develop one that is sustainable and achievable
• Recognise the opportunities for improvement to grow your business sustainably
• Complete a self-diagnostic tool that will guide your focus to improve the strategy management of your business
• Have access to the tools available which can be used in your business to improve your strategy creation and execution

After completing this module you will be able to:

• List the inputs needed for a customer strategy
• Discuss the inputs in a market segmentation strategy
• Conduct market segmentation
• Recognise the channels available to conduct market research

After completing this module you will be able to:

• Use a structured approach to identify risks for your organisation and how to manage them
• Create a risk register and risk matrix for these
• Identify ways to manage the risk in order to increase organisational resilience

After completing this module you will be able to:

• Discuss the meaning of entrepreneurship
• Complete a business model canvas
• Have a method to understand customer needs
• Be able to formulate a competitor analysis
• Be able to make use of a SWOT analysis to better understand your business
• Be able to conduct market segmentation for your product/service

After completing this module you will be able to:

• Understand finance concepts, measures and controls that should be used in your business;
• Describe how key concepts are calculated;
• Identify the key financial statements and what they are used for;
• Learn how to analyse your business financial statements;
• Recognise the opportunities for improvement to grow your business sustainably.

After completing this module you will be able to:

• List the inputs needed for a leadership and people strategy
• Recognise the opportunities for improvement to grow your organisation sustainably through engaged people
• Identify leadership characteristics and capabilities that need to be built in your organisation
• Describe the change management process needed for your organisation
• Complete a self-diagnostic tool that will guide your focus to improve the leadership and people management of your organisation
• Use the relevant tools to improve your strategy creation and execution

After completing this module you will be able to:

• Understand components of a strategy and how to develop one that is sustainable and achievable
• Recognise the opportunities for improvement to grow your business sustainably
• Complete a self-diagnostic tool that will guide your focus to improve the strategy management of your business
• Have access to the tools available which can be used in your business to improve your strategy creation and execution

After completing this module you will be able to:

• List the inputs needed for a customer strategy
• Discuss the inputs in a market segmentation strategy
• Conduct market segmentation
• Recognise the channels available to conduct market research

After completing this module you will be able to:

• Use a structured approach to identify risks for your organisation and how to manage them
• Create a risk register and risk matrix for these
• Identify ways to manage the risk in order to increase organisational resilience

After completing this module you will be able to:

• Discuss the meaning of entrepreneurship
• Complete a business model canvas
• Have a method to understand customer needs
• Be able to formulate a competitor analysis
• Be able to make use of a SWOT analysis to better understand your business
• Be able to conduct market segmentation for your product/service